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Arctic Namaste

Services

What we do on the ground in Rovaniemi.

Book one service or the full package. Every service is built around Indian families and groups, and delivered for trade partners only.

Service 1 of 6

Airport welcome

We meet your group at Rovaniemi airport or railway station and get everyone to the hotel calm and warm.

What’s included

  • Meet-and-greet with a name board at arrivals
  • Help with luggage, winter gear and the transfer coach
  • Hotel check-in support and a first walk-through of the area
  • A quick “first evening” talk so nobody feels lost on day one
Service 2 of 6

Cold-weather briefing

A short, practical briefing in Hindi, Telugu or Nepali on layering, safety and what to expect outdoors.

What’s included

  • How to layer for -20 °C, and what to rent rather than buy
  • Recognising early signs of frostbite and keeping children warm
  • Icy footpaths, short daylight hours and staying together
  • Honest expectations about the Northern Lights
Service 3 of 6

Vegetarian and Jain meals

Indian dinners and packed meals from registered kitchens, including Jain options, delivered to hotels or activity sites.

What’s included

  • Pure vegetarian menus, with Jain meals prepared without root vegetables
  • Packed lunches that travel well on snowmobile and husky days
  • Clear labelling for allergies and special requests
  • Hot dinners delivered to your group’s hotel
Service 4 of 6

Group host

A host who travels with your guests, translates, keeps time and looks after elderly travellers and children.

What’s included

  • One familiar face for the whole day, from breakfast to the last activity
  • Translation between guests, guides and hotel staff
  • Pacing that works for grandparents and small children
  • Head counts, timekeeping and calm problem-solving
Service 5 of 6

Activity coordination

Husky, reindeer, snowmobile, aurora and igloo experiences arranged with licensed Lapland operators, paced for families.

What’s included

  • Works with your existing suppliers or ours
  • Schedules built around meals, rest and early darkness
  • Pre-activity briefings in the guests’ own language
  • On-site support so instructions are understood
Service 6 of 6

WhatsApp support

One number your guests can message any time during their stay, answered by someone who speaks their language.

What’s included

  • A group chat set up before arrival
  • Help with lost items, late pickups and small emergencies
  • Daily reminders: pickup times, weather and what to wear
  • Updates to you, the trade partner, when anything changes

Trade rates on request.

Net rates per group, quoted within one working day. We can also cover your peak weeks as overflow support.

Request trade rates

Questions

Common questions from partners.

Do you work directly with travellers?

No. Arctic Namaste works only with trade partners: Finnish DMCs, tour operators and Indian travel agencies. Your guests stay your clients.

What do your services cost?

Trade rates on request. Send us your group details and we reply within one working day with a plan and net rates.

Which languages do you cover?

Briefings and support are available in Hindi, Telugu, Nepali and English.

Can you work with the activity suppliers we already use?

Yes. We coordinate with your existing licensed operators, or arrange activities with ours if you prefer.

Can you support our own team in peak weeks?

Yes. We can work as overflow support alongside your own guides and hosts when you have several groups in Rovaniemi at once.

When are you available?

We are based in Rovaniemi for the 2026–27 winter season. Get in touch early for Christmas and New Year dates.

Planning Indian groups this winter?

Tell us your dates and group size. We reply within one working day with a plan and trade rates.

Send an enquiry Email us